We do not accept any responsibility for errors in the address. Please check your confirmation email carefully to make sure you have correctly entered your address and that of the recipient (if you are sending elsewhere).

If you cannot see it in your inbox, please check your spam or junk folders, in case your email provider has inadvertently put it there. When you place your order online, an email confirmation is sent to you. We will contact you regarding any major delays. If an item has temporarily gone out of stock, re-stocking most often takes 2 days but can be up to 2 weeks. Come down right hand side of building to first door.Īllow 1 business day for an order to be processed, and 1 business day for packing. Pick up hours are Monday to Friday, 9am to 5pm, and the address is 12 Pahau Ave, Tikipunga, Whangarei. We will contact you when your order is ready to be picked up. Only available for those who can pick up from Whangarei within 24-48 hours after the order has been prepared. Airmail - only used for items sold with shipping included, mostly plain cords and iron on patches. Cannot be used to deliver to PO Boxes, and must be signed for. The fastest courier option, using couriers including DHL, Fedex and TNT. Priority shipping around the world, delivered by your local postal authority. However the likelihood of a tracked parcel going missing is very low. Shipping this way is at your own risk - there is no compensation if the parcel goes missing.

The likelihood of an airmail parcel going missing is very low.Īirmail shipping around the world, with the added bonus of basic tracking (shipped, arrival in destination country, delivery). If an airmail parcel goes missing we will do our best to work with shippers to find it, but shipping this way is at your own risk. Standard Airmail shipping around the world. Up to a week (only used for items sent in an envelope - iron on patches and cords without toggles)Ĭourier: North Island overnight, South Island 1-2 days These are approximate timelines for how long parcels take to get to their destinations currently. We do not accept any responsibility for how long shippers take to deliver, as it is beyond our control. Covid continues to impact our shipping times, so this is a guide only.

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